Welcome to the Southern ATMs FAQ! If you’re a business owner in the South—whether you’re running a gas station in Houston, a nightclub in New Orleans, or a general store in rural Oklahoma—this guide is for you.
We’ve compiled the most common questions we get from Southern business owners about ATM service, maintenance, and support.
Do you offer ATM service in my area?
Yes! We provide full ATM service coverage across:
-
Texas (Dallas, Houston, Austin, San Antonio, El Paso & beyond)
-
Louisiana (New Orleans, Baton Rouge, Shreveport, Lafayette)
-
Oklahoma (Oklahoma City, Tulsa, Norman, Stillwater)
Whether you’re in a big city or a small town, we’ve got local techs ready to support you.
🔧 What does a typical service visit include?
Each service visit includes:
-
Full diagnostic and performance check
-
Cleaning of bill dispensers, card readers, and screens
-
Software and security updates
-
Tamper checks and skimmer inspections
-
Weatherproofing inspection for outdoor machines
-
Cash level check (if applicable)
We keep your ATM clean, secure, and ready for business.
🔥 How does Southern weather affect my ATM?
In the South, your ATM faces:
-
Extreme heat (especially in Texas)
-
Humidity and storms (especially in Louisiana)
-
Dust and severe weather (especially in Oklahoma)
That’s why we offer region-specific service and recommend more frequent checkups—especially for outdoor ATMs or high-traffic machines.
📅 How often should I service my ATM?
We recommend:
-
Quarterly maintenance for most indoor ATMs
-
Monthly maintenance for outdoor or high-volume machines
-
Pre-season checkups before summer heat or hurricane season
Routine service = fewer breakdowns and more uptime.
🔐 Do your service visits include security checks?
Yes! Every service includes:
-
Anti-skimming inspection
-
Tamper and lock checks
-
Compliance updates (EMV, PCI, etc.)
-
Software/firmware security patching
Your customers’ data and your machine are protected with every visit.
⚡ What if my ATM breaks down on the weekend?
No problem. We offer 24/7 emergency repair throughout Texas, Louisiana, and Oklahoma. Our local technicians respond quickly to minimize downtime—often within the same day.
💵 Who handles cash loading?
You have options:
-
We load it for you with our cash vaulting service
-
You load it yourself and keep 100% of surcharge profits
We’ll help you choose the right model based on your business type and cash volume.
🧠 What types of businesses do you work with?
We serve:
-
Bars, clubs, and liquor stores
-
Gas stations and convenience stores
-
Dispensaries and vape shops
-
Event venues and markets
-
Small town general stores
-
Strip malls and travel centers
If you need a reliable ATM—indoors or out—we’ve got you covered.
🧰 Can I upgrade or replace my current ATM?
Absolutely. We offer new, compliant, weather-resistant machines and will help you find the best fit for your location, usage, and budget.